iShip, Inc.
L  Knowledgebase/FAQs  
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Here are Frequently Asked Questions.

  1. Why can't I track my package?

  2. Can I track using an MBE (or The UPS Store) Parcel Shipping Order (PSO) number?

  3. When can I first track my package after shipment?

  4. I shipped the package today. Why can't I track it yet?

  5. When should I contact the carrier directly?

  6. The package status hasn't changed in a long time. What should I do?

  7. What do I do if my package is lost?

  8. Is it possible to have my package delivered somewhere else?

  9. How do I find the postal code for my destination?

  10. What do the different tracking statuses mean?

  11. Why don't the carriers' rates seem to match your rates?

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